Shipping policy

Delivery times

We email your tracking link when your order ships. Tracking will update once the courier has collected your order and scanned it into their depot. Delays can occur in transit, so please wait until your order has been delivered in full before booking an installer.

If you're working to a deadline, please contact our team before you order.

Coverage & Costs

Shipping is free Australia-wide on every order, with no minimum spend.

Despatch & Fulfilment

In-stock orders are usually despatched quickly, Monday to Friday. If your order includes a backordered item, this will be noted on the product page and the full order will be shipped once all items are ready.

Depending on stock availability, your order may be shipped from more than one of our warehouses.

Split Deliveries

Split deliveries can occur, especially for larger orders. Boxes may be separated at courier depots or split across different delivery runs. Remaining items usually follow shortly after.

Tracking

All orders are shipped via trusted courier partners with full tracking. Tracking will update once the courier has collected your order and scanned it into their depot, which can take a day or two, particularly around weekends or public holidays.

For delivery updates, please contact the courier directly using the tracking link provided.

Delivery Dates

Delivery dates cannot be guaranteed. Any delivery date or timeframe provided by a courier is an automated estimate generated by their system. Sleek Space does not control these estimates and cannot guarantee delivery on a specific date.

Need Help?

If you have any questions about your order, please get in touch. We're here to help.